↩️ RETURN POLICY for Flame In A Jar

Return & Refund Policy

At Flame In A Jar, each product is made with care and intention. We want you to love your purchase. Please review our return policy below:

Returns
Due to the handcrafted nature of our products, we are unable to accept returns unless the item arrives damaged or defective.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of receiving your order.
We kindly ask that you provide:

• Your order number
• A brief description of the issue
• A photo of the item if possible

We will gladly send a replacement or issue a refund, depending on your preference.

Exchanges
At this time, we do not offer exchanges.

Cancellations
Orders may be canceled if they have not yet been processed or shipped. Please contact us as soon as possible if you need to cancel.

Contact for Returns/Issues
Please email us at: [email protected]
We are here to help and will respond within 48 hours.